Juli Romero

To pay with a credit card, you must first add it to your account by following these steps:Click on the profile icon in the top-right corner.From the menu, select “Billing.”Click “Manage Payment Met...

 Below are the bank accounts available for payments via bank transfer. Please use the account corresponding to the country and currency indicated on your invoice.-----------------------------------...

Yes, with Brandtrack you can play different music in different areas of your store or location using zones.A zone is an independent playback point. Each zone uses a device with the Brandtrack Playe...

To play music with Brandtrack in your store, you must first install the Brandtrack Player App on a device (tablet, phone, or computer).That device will be the one that outputs the audio.You then si...

A Group allows you to assign music and announcements to multiple zones at the same time.Instead of configuring each zone individually, you can group them and apply the same schedule in one step.Thi...

Brandtrack offers different plans designed to suit businesses of various sizes and needs. Prices may vary depending on the included features and the type of service required.To check the most updat...

The Brandtrack subscription fee may be periodically adjusted based on the official inflation indexes of the country where the customer's stores are located. This policy allows the service value to ...

If you need to deactivate a player, temporarily suspend the service, or request the complete termination of Brandtrack, it is important to consider the billing conditions and advance notice periods...

For the Brandtrack Player App to function properly, the device must meet certain network, hardware, and operating system requirements. This article describes the necessary connections and the recom...

In some corporate networks, it is necessary to use a proxy to allow Brandtrack Player App to connect to the internet and play music correctly. This configuration is done by manually editing the app...