Juli Romero

To pay with a credit card, you must first add it to your account by following these steps:Click on the profile icon in the top-right corner.From the menu, select “Billing.”Click “Manage Payment Met...

 Below are the bank accounts available for payments via bank transfer. Please use the account corresponding to the country and currency indicated on your invoice.-----------------------------------...

Brandtrack offers different plans designed to suit businesses of various sizes and needs. Prices may vary depending on the included features and the type of service required.To check the most updat...

The Brandtrack subscription fee may be periodically adjusted based on the official inflation indexes of the country where the customer's stores are located. This policy allows the service value to ...

If you need to deactivate a player, temporarily suspend the service, or request the complete termination of Brandtrack, it is important to consider the billing conditions and advance notice periods...

For the Brandtrack Player App to function properly, the device must meet certain network, hardware, and operating system requirements. This article describes the necessary connections and the recom...

Brandtrack includes certain licenses necessary to store and play music from its platform. However, not all licenses related to music playback in a business are managed directly by Brandtrack. Some ...

In environments with specific network configurations, it may be necessary to assign or modify the IP address of the Brandtrack Box.This procedure is intended for users with technical knowledge or t...

The Brandtrack Box requires a stable internet connection to download and update the assigned music programming from the platform.An unstable connection can cause interruptions, delays in content up...

To start setting up images or videos in Digital Signage, you must first log in with your username and password.Once inside the platform, you can manage and customize the content you want to display...