How to manage account access

In this article we explain how to invite and manage users with access to your account in MyBrandtrack.

A single account can have multiple users with different access levels. This allows different people to manage music, handle zones, or oversee operations without needing to share a single password.

Access is managed from the Users section inside MyBrandtrack.

How to add a new user

1. Log in to MyBrandtrack with a user that has administration permissions.
2. Open the Users section and click "Invite user".

3. Fill in all the form fields and press "Invite user".

4. The new user will receive a welcome email and from there they will be able to log in to their account.

What does a user role define?

The role determines what each person can do within the account. It is important to assign the correct role to maintain control over who can make changes to the music and configuration. The available roles are:

• Super Administrator: full control of the account.
• Administrator: manages zones, music, and general operations.
• Super admin (only zone): manages zones only.
• Super admin (only box): manages boxes only.
• Read-Only: can view account information but cannot make changes.
• Finances: exclusive access to billing and payments.

It is recommended to grant full administration permissions only to the people responsible for the overall management of the account.

Related articles

• What is a zone?
• What is a group?
• How to assign content to your zones