Who can have access to manage the music in my stores?

In Brandtrack, a single account can have multiple users with access to the management panel.
This allows different people to manage the music, manage Zones, review billing, or supervise operations from the same environment.

Access is controlled from the Users section within the panel.

How are accesses managed?

Accesses are managed from the Users section in MyBrandtrack.

From there you can:

• Create new users.

• Edit existing accesses.

• Define the role of each person within the platform.

How to add a new user

1. Log in to MyBrandtrack with a user who has administrative permissions.

2. Go to the Users section.

3. Select the option to add a new user.

4. Fill in the person's details (name and email).

5. Assign the corresponding role within the platform.

6. Save the changes.

The new user will receive access according to the defined permissions.

What does the role determine?

The role defines what each user can do within the account.

Depending on the assigned role, the person will be able to:

• Manage playlists and Schedules (Calendars).

• Create and edit Zones.

• Manage Groups.

• View or manage billing.

• Have full control of the account.

Properly assigning roles helps maintain order and operational control.

Important notes

• You can have multiple users in the same account.

• Not all users need the same level of access.

• It is recommended to grant administrative permissions only to profiles responsible for general management.