In this article we explain how to generate a new code to install a zone on a different device.
The 6-digit code that links Brandtrack Player App to your zone is single-use. If you need to change the device where the music plays, you need to generate a new code from MyBrandtrack. This process unlinks the current device and frees the zone for a new installation.
Step 1: Go to Zones
Log in to MyBrandtrack and open the Zones section. Find the name of the zone you want to reinstall on another device.
Step 2: Select "Switch device"
Click the three dots next to the zone name and select the "Change device" option.
Step 3: Confirm the change
You will see a message saying: "This action will close the current zone session and generate a code for a new installation." Press "Switch device" to confirm.
Once confirmed, the new 6-digit code is generated automatically. The zone status will appear as Not reactivated along with the new code ready to use.
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